NHTSA Complaint #11418341 — 2012 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11418341
Vehicle 2012 FORD FIESTA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I have owned this Fiesta almost two years buying it used. It has shuttering and bucking problems intermittently from a stop-to-go situation. More severe symptoms are approaching a stop sign and/or traffic light and applying the brakes and having the car continue to lurch forward and almost go thru an intersection - where I totally lost control of the car - and had to pull over more than once to shut the car off to stop it. I have spoken to Ford Corporate to please buy the car back from me and crush it so it doesn't wind up on the road again to injure someone. Ford will do nothing. Now, because of the lurching forward and erratic behavior, a Ford dealership did a diagnostic and said I need a new clutch which is the cause of the problem but I am not sure this is the case. Even though Ford admitted they designed a faulty transmission, they will not do a thing to help me out, saying the warranty expired on the clutch and to look down the road, that they may have a recall on it again some day to extend the warranty. I want your organization to know I believe these cars are an accident waiting to happen and should be taken off the road. It is very stressful for me to drive this vehicle knowing at any time I could lose control of it and cause an accident. As it is, because of my experience I now stop almost one and a half car lengths in back of a car when braking so it doesn't lurch forward and I rear end someone. I do not park in front of buildings for the same reason, if the car lurches forward I may go thru the building. I just want to be on the record with my observations of this vehicle.

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