NHTSA Complaint #11418284 — 2020 JEEP COMPASS

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	11418284
Vehicle	2020 JEEP COMPASS
Component	TIRES
Date of Incident	March 1, 2021
Date Filed	May 24, 2021
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2020 Jeep Compass equipped with Continental tires, Tire Line: ProContact TX, Tire Size: 225/55/R18, DOT number: A35LWBJD4419. The contact received notification of NHTSA Campaign Number: 21T001000 (Tires) however, neither the tire size nor the DOT number were included. The contact stated he had experience the loss of tire pressure with his tires. The contact took the vehicle to the local dealer and was informed to take the vehicle to a tire shop. The vehicle was taken to a tire shop and the contact was informed that the passenger’s side front tire needed to be replaced. The tires were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 24,000.

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