NHTSA Complaint #11418277 — 2014 HONDA ACCORD

At 104,000 miles the starter on my 2.4 liter Honda engine began intermittently operating. I ordered a $200 starter online that arrived with damaged connectors and had to take my car to a Honda repair facility. They acquired another starter for $300 and installed it for a total bill of $544.85. As a disabled retiree, I purchased the Honda Accord due to its reputation for reliability. I need it to be reliable transportation to take me and my wife to doctors appointments and the like, making it a serious health and safety issue for us. I do synthetic oil and filter changes every 5000 miles and rotate my tires at the same time. My plan was to keep this vehicle until the "wheels fell off" but now I'm questioning my decision and Honda's reputation. The original Honda starter core was sent back to AutoZone where the replacement starter was obtained. There were no lights or indicators of a pending problem with the starter malfunctioning.