NHTSA Complaint #11418069 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11418069
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 9, 2019
Date Filed	May 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

- I have been stranded multiple times waiting on a jump because the battery has drained and died for no apparent reason. - OEM Battery on my 2017 vehicle was replaced under warranty at the end of 2019. At the end of 2020 (one year, and less than 10,000 miles later) I was stranded in a parking lot waiting on a jump after sitting in the car with the radio on for 45 minutes. I took the car to an auto parts store for testing and it "failed." - In May of 2021 I went to get in the car after 3 days of not driving it and the replacement OEM battery was completely dead. To the point that it wouldn't even unlock the car doors using the key fob.

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