NHTSA Complaint #11418011 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11418011
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	February 1, 2021
Date Filed	May 21, 2021
Mileage	169,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owned a 2014 Chevrolet equinox. The contact stated that while driving and turning into her driveway, the check engine warning light illuminated an abnormal sound was heard coming from the vehicle. The contact turned off the vehicle. The following day, the contact’s mother inspected the vehicle and noticed that there was no oil in the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the timing chain had a fracture and the engine needed to be replaced. The local dealer was contacted and informed the contact that the VIN was not under recall. The vehicle was not yet repaired. The vehicle was not drivable. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000.

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