NHTSA Complaint #11417979 — 2019 LINCOLN MKC

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11417979
Vehicle 2019 LINCOLN MKC
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Not always, but when it is wet raining weather the wipers will not work properly. They slow step across the windshield and/or stop working all together. This was repaired a few months after we purchased the vehicle in September 2019. It happen again in March 2021 and now in May 2021. The dealer kept the vehicle for two weeks in March and said it was a ground wire issue. I took the vehicle back May 2021after running into rain and they wouldn't work, but started working by the time I got it back to the dealer and the rain had stopped. We are worried that at anytime we could run into rain and they could stop working, we have been lucky that the times it stopped working it was daylight and not at night.

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