NHTSA Complaint #11417973 — 2016 FORD MUSTANG

The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.