NHTSA Complaint #11417924 — 2010 MERCURY MILAN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11417924 |
| Vehicle | 2010 MERCURY MILAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled?? Then why wouldn't the NHTSA not be concerned about this very similar safety issue??!! I'm thankful this didn't happed to me while driving!
Related Complaints for the 2010 MERCURY MILAN
Other ELECTRICAL SYSTEM Complaints
#11717622
I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tire...
#11689597
The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars ...
#11556794
UNKNOWN When air temperature drops below 50 degrees radio console does not function. Display is locked with only the...
#11556019
I have a 2010 mercury milan premier thats power steering went out I found out the part has been recalled on the 2011 ...
#11525235
Power steering fault. Steering wheel locks up.
Recent Complaints for the 2010 MERCURY MILAN
#11717622
STEERING
I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tire...
#11704889
STEERING
Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steer...
#11689597
STEERING
The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars ...
#11689311
SERVICE BRAKES
The safety recall 19S54 is affecting my vehicle. It was made at the same plant at the approved date range as the othe...
#11679284
STEERING
The contact owns a 2010 Mercury Milan. The contact stated that while driving approximately 30 MPH, the "Service Tract...