NHTSA Complaint #11417910 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11417910
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	May 3, 2021
Date Filed	May 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The vehicle was being driven home from work, when the truck went into battery saver mode and the power steering stopped working. I was moving forward and the steering became almost impossible to control. I am 6'2 and in good shape, so I manhandled the steering to control the vehicle, and I got the vehicle to turn, barely missing 2 parked cars. If I wasnt strong enough to turn the wheels, there would have been damage to property and parked cars. The only light to come on was "battery saver mode" on the Driver info screen. Problem was a faulty battery, but in same hand, there should be a better system in the steering if the power fails in the vehicle. This problem happened in Canada, but there is much better response to dealing with issues from this organization in the USA.

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