NHTSA Complaint #11417872 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11417872
Vehicle	2013 KIA OPTIMA
Component	ENGINE
Date of Incident	April 22, 2021
Date Filed	May 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I have had my vehicle for 3 years. I have never has any problems with this vehicle. Almost two months ago, my vehicles engine seized while I was driving on the highway with my four children in the vehicle. I had the vehicle towed to Clay Cooley Kia in Irving, Tx. They went on to tell me that they have to fix the other recalls with the vehicle before they could summit anything about my engine which also has a recall on it. After 30 days of having my vehicle, they told me that they could not cover the recall on my engine because I have a salvage title. I was told by their own employee, that it should not matter if my vehicle has a rebuilt title or not. They are being very rude to me and refusing to get me over to higher people at the company as a result.

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