NHTSA Complaint #11417845 — 2013 KIA SORENTO

When attempting to open the driver's side passenger door, the door handle came completely off the car. I therefore could not get my grandchild out of the car from that side and had to crawl over through the passenger side rear door to get her out. Apparently, this is a common problem because when I called a repair shop to ask what it would cost to replace, they told me they do these all the time and yes, it's a common problem. Found many complaints on line also. This is a dangerous situation. If there was an emergency to get someone out of a car on that side quickly you could not do it. Very disappointed in this cheap plastic handle.