NHTSA Complaint #11417767 — 2021 TOYOTA HIGHLANDER

The contact owns a 2021 TOYOTA HIGHLANDER. The contact stated while driving approximately 50 mph, the vehicle stalled without warning. The contact restarted the vehicle and pulled over to the side of the roadway before the vehicle stalled again. The contact was unable to restart the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 230. The consumer stated that Sansone Toyota falsely stated bad gas was added to the vehicle. Sansone advised consumer to contact insurance company. Geico investigated the claim and agreed a warranty should be issued. The consumer stated that a new engine is needed and had to pay $2799.03.