NHTSA Complaint #11417764 — 2013 FORD FLEX
BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11417764 |
| Vehicle | 2013 FORD FLEX |
| Component | BACK OVER PREVENTION: CAMERA SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 97,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR REVIEW CAMERA FAILED TO OPERATE CORRECTLY INTERMITTENTLY, AND WITHOUT WARNING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED TO THE CONTACT THAT HE NEEDED TO PERFORM A SOFTWARE UPDATE WITH THE FLASH DRIVE THAT HE HAD PURCHASED. THE CONTACT STATED THAT THE FAILURE RECURRED AND CAUSED SEVERAL OTHER SOFTWARE RELATED FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
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