NHTSA Complaint #11417680 — 2012 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11417680
Vehicle	2012 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	May 18, 2021
Date Filed	May 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I purchased my Passat in Pasadena California. I now reside in Nevada. The closest dealer to me is Lithia Volkswagen of Reno 1050 E Plumb Ln #110, Reno, NV 89502. This is an hours drive for me. I have called and explained to this deal that I need my airbag recall fixed. Each attempt, I am advised that they will have to check on the parts and get back to me. They never do. How can I take car of my dangerous recall? I also have questions as to the logistics. Do I make a day of this? Would I be required to leave the car for long etc.

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