NHTSA Complaint #11417472 — 2006 TOYOTA TACOMA

THE CHECK ENGINE LIGHT WILL NOT GO OFF. A TOYOTA INDEPENDENT SERVICE/REPAIR FACILITY CHECKED EVERYTHING AND SAID IT IS ELECTRICAL BOARD PROBLEM. I REC'D A SAFETY RECALL LETTER FROM TOYOTA STATING THERE IS A MALFUNCTION INDICATOR LAMP CAUSING THE CHECK ENGINE LIGHT TO STAY ON. IT STATES I WILL RECEIVE A 2ND NOTIFICATION WHEN REMEDY IS AVAILABLE THAT I HAVE NOT REC'D. THEY WANT ME TO PAY THE DEALER (APPROX. 300-400 DOLLARS) THEN SEND DOCUMENTS OF REPAIR TO TOYOTA CORP FOR REIMBURSEMENT! I DO NOT HAVE THAT KIND OF MONEY TO WAIT AND SEE IF I WILL BE REIMBURSED. WHY ARE THEY DRAGGING THEIR FEET NOT SENDING AN ACTUAL RECALL THAT THEY WILL PAY THEIR DEALERS AFTER THEY PERFORM THE WORK? WHY IS THIS RECALL NOT NOTED ABOVE. ARE THEY TRYING TO NOT HAVE TO DO ANYTHING? IN RED, THE LETTER STATES "THIS IS AN IMPORTANT SAFETY RECALL:" BUT THE TOYOTA DEALER "TEAM TOYOTA" KNEW NOTHING ABOUT IT,SAID THEY COULD CHECK AND FIX, BUT WOULD HAVE TO PAY FOR IT THEN MAYBE BE REIMBURSED BY TOYOTA BUT THEY COULDN'T SAY I WOULD BE. CAN YOU HELP WITH THIS?? MY EMAIL IS [XXX] THANK YOU [XXX] (RETIRED DON'T HAVE ACCESS TO SEND DOCUMENTS,I COULD TAKE PICTURE WITH PHONE AND SEND TO PHONE #) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).