NHTSA Complaint #11417442 — 2015 INFINITI QX70

I was backing out of the garage intending to stop on the driveway and inspect tires in the sunlight. The brakes had no effect and the car proceeded across the street and up the neighbor's driveway and finally stopped just short of their garage door. All this time I was applying the brake repeatedly with no result. Why it stopped just in time to save neighbor's door I don't know. I was too panicked to think of using the parking brake until later. A similar incident had occurred about a year ago in a restaurant drive-through. At that time I rear-ended the car in front about instantly, the cars were so close together. It happened so fast I thought maybe I had pushed both accelerator and brake with one foot, so I called it driver error and thought no more about it. This time there was plenty of time and no doubt about it, I applied the brakes many times and nothing worked until right at the top of their driveway. The current incident happened on May 16, 2021. I had taken the car (Infiniti QX70) to Nissan Reno on May 14 for oil change, filter, and brake fluid exchange, since Infiniti Reno was closed until further notice. The timing makes me wonder whether something happened during the fluid exchange. I haven't been back to Nissan Reno, not sure whether to trust them. This was reported to Ask Infiniti web site, and their suggestion was to take the car to nearest open Infiniti dealer in Roseville CA about 120 miles away. With questionable brakes? I don't think so.