NHTSA Complaint #11417408 — 2015 CHEVROLET EQUINOX

While driving, the check engine light came on. After getting the code we called our local mechanic and he told us the first thing we should do was check the oil level, as this is a common problem with 2015 Equinoxes. We had to add 2 quarts just to get the oil to even reach the dipstick. At no time did we ever receive an indicator about the oil being low, we just got the check engine light. Our mechanic said if we were lucky that an oil change might fix the issue. After leaving the shop, the Equinox kept stalling and the engine light came back on. We took it back in and he replaced both solenoids, which we thought had fixed the problem, but he informed us about this being a well-known issue. We then had to take the Equinox to a GM dealership anyway to fix the windshield wiper transmission issue (which is a known issue that I only discovered after my wipers broke while I was driving on a busy highway in the rain) and we asked them to do a fuel consumption test. The diagnosis came back that the pistons and rings need to be replaced, which appears to be the same issue that the 2011-2013 Equinoxes/Terrains have. There are special coverages for the previous model years and there was also a class-action lawsuit, so I don't understand why I'm repeatedly being told by GM that it's not a common issue with 2015s. As someone who works for a supplier to GM and who has friends and family members who work for GM, I'm not ignorant to how the automotive industry works. It's no secret that these engines get used across multiple model years, so it seems likely that this is the same 2.4L engine. Yet GM has repeatedly told me that even though I believe that this is a common issue, it actually is not.