NHTSA Complaint #11416728 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11416728
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	March 12, 2021
Date Filed	May 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE BATTERY IN MY 2019 SUBARU ASCENT DIED TWICE WHILE PARKED IN MY GARAGE AND WE HAD TO CALL AAA TO JUMP START THE CAR. AFTER THE SECOND TIME I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BATTERY. THE TECHNICIAN TOLD ME TO LOCK THE CAR EVEN WHEN ITS IN THE GARAGE SO THAT THE SECURITY SYSTEM WOULD STOP EXCESSIVE BATTERY USE. IVE READ THAT OTHER SUBARU OWNERS HAVE THE SAME PROBLEM AND THAT THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL SYSTEM. THIS ISSUE OCCURRED APPROXIMATELY 2 YEARS AFTER I PURCHASED THE VEHICLE. IF THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM I EXPECT I WILL CONTINUE TO HAVE ISSUES WITH THE BATTERY AND NEXT TIME THE VEHICLE MAY BE OUT OF WARRANTY AND I WILL BE REQUIRED TO PAY FOR THE REPAIR MYSELF.

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