NHTSA Complaint #11416576 — 2020 HONDA CIVIC

THE CONTACT OWNS A 2020 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE MANUAL CLUTCH FAILED TO ALLOW THE VEHICLE TO SHIFT ABOVE 2ND GEAR WHILE ENTERING THE HIGHWAY. THE CONTACT REVVED THE ENGINE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THOUSAND OAKS HONDA (3925 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 601-7301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FLYWHEEL INSIDE THE CLUTCH WAS DAMAGED HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CAUSE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY ABUSING THE CLUTCH. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.