NHTSA Complaint #11416432 — 2012 AUDI A4

TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED THAT THE VEHICLE RECEIVED AN OIL CHANGE HOWEVER, AFTER DRIVING ONLY 300 MILES, THE MINIMUM OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT ADDED TWO QUARTS OF OIL TO THE ENGINE HOWEVER, AFTER SEVERAL HUNDRED MILES OF DRIVING, THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO AUDI STEVENS CREEK SERVICE (751 S WINCHESTER BLVD, SAN JOSE, CA 95128, (888) 903-4834) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.