NHTSA Complaint #11416419 — 2011 LINCOLN MKX UNKNOWN OR OTHER

Complaint Details

ODI Number	11416419
Vehicle	2011 LINCOLN MKX
Component	UNKNOWN OR OTHER
Date of Incident	May 6, 2021
Date Filed	May 13, 2021
Mileage	49,910 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE HAS LESS THAT 50K MILES AND RARELY DRIVEN. THREE DIFFERENT INSTANCES OF THE BRAKES FAILING WITH THE PEDAL BEING PUSHED GOING ALL THE WAY TO THE FLOOR WAS DIAGNOSED TO BE AN ISSUE WITH A RECALL FOR THE BRAKE BOOSTER (RECALLL 13N02). SYMPTOMS OF "SPONGY BRAKES" ALWAYS PRESENT. OTHER BRAKE COMPONENTS WERE CHECKED AND VERIFIED TO BE OPERATIONAL. DEALER INDICATED THIS IS NOT A SAFETY ISSUE AND WILL NOT BE FIXED BECAUSE THE EXTENDED WARRANTY HAD EXPIRED. YET I HAVE A DANGEROUS VEHICLE THAT I AM EXPECTED TO PAY FOR A MANUFACTURING DEFECT.

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