NHTSA Complaint #11416268 — 2015 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11416268
Vehicle 2015 TESLA MODEL S
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 67,580 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

CONCERNING NHTSA RECALL 21V-035, FOR TESLA MODEL S EMMC MEMORY. I HAD MY MCU REPLACED IN APRIL, 2020 BY TESLA IN PEABODY, MASSACHUESTTS AT MY OWN EXPENSE, TO ADDRESS FAILING EMMC MEMORY AS COVERED BY RECALL 21V-035. UNDER THE TERMS OF THE RECALL, TESLA HAS PROMISED TO REIMBURSE OWNERS WHO HAD WORK DONE TO ADDRESS THIS ISSUE AND PAID OUT-OF-POCKET. I WAS ONE OF THESE OWNERS. TESLA IS STEADFASTLY REFUSING TO REIMBURSE MY CLAIM, DESPITE BEING THE ONLY OPTION OFFERED TO ADDRESS THE ISSUE WHICH SHOWED SYMPTOMS EXCLUSIVELY ASSOCIATED WITH FAILURE OF THE EMMC MEMORY. I WOULD LIKE NHTSA'S HELP WITH GETTING THE REFUND THAT TESLA OWES ME. THE INVOICE FOR THE WORK IS ATTACHED.

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