NHTSA Complaint #11416262 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11416262
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	December 15, 2020
Date Filed	May 12, 2021
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IT STARTED OUR AS THE OCCASIONAL MISFIRE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO A LOCAL MEINEKE WHERE THEY SAID 1 OF THE COILS (I BELIEVE COIL 2) NEEDED TO BE REPLACED. I ALSO REPLACED ALL 4 PLUGS AT THAT TIME AS WELL. MAYBE A MONTH LATER IT STARTED MISFIRING AGAIN WITH THE CHECK ENGINE LIGHT BACK ON. I TOOK IT BACK TO THE SHOP AND THEY SAID IT SHOWED THE SAME COIL AS NEEDING TO BE REPLACED. THEY RECOMMEND I TAKE IT TO FORD FOR BETTER DIAGNOSIS WHERE THEY TELL ME I NOW NEED A NEW ENGINE FOR UPWARDS OF 6 THOUSAND DOLLARS... SEE PICTURES FOR FORDS DESCRIPTION.

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