NHTSA Complaint #11416249 — 2020 FORD TRANSIT

VEHICLE INSTRUMENT CLUSTER INTERMITTENTLY LOSES POWER, BOTH WHILE VEHICLE IS IN MOTION OR WHILE STOPPED. INSTRUMENT CLUSTER CEASES TO DISPLAY VEHICLE SPEED, ENGINE RPM, ENGINE TEMP, AND FUEL LEVEL, AS WELL AS ALL OTHER INFO THAT IS TYPICALLY DISPLAYED. THIS CONDITION CAN LAST SECONDS OR SEVERAL MINUTES AT A TIME. IF CRUISE CONTROL IS ACTIVE WHILE THE ISSUE OCCURS, CRUISE CONTROL CEASES TO FUNCTION AND THE VEHICLE STARTS TO SLOW DOWN UNEXPECTEDLY. WHEN THE INSTRUMENT CLUSTER REGAINS POWER, IT SOMETIMES FLASHES VARIOUS WARNINGS, SUCH AS "BLIND SPOT ASSIST ERROR," "TRANSMISSION NOT IN PARK," "PRE-COLLISION ASSIST ERROR," "ADAPTIVE CRUISE NOT AVAILABLE," AND "PARK ASSIST ERROR." THIS PROBLEM OCCURS INTERMITTENTLY, BUT HAS OCCURRED COUNTLESS TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY OF 2021.