NHTSA Complaint #11416161 — 2012 JEEP GRAND CHEROKEE

THERE WERE TWO RECALL IN LATE 2019 FROM FCA FOR MY JEEP. ONE HAS BEEN FOR THE FUEL PUMP RELAY WHICH JEEP HAS THE PART BUT I'VE BEEN UNABLE TO SCHEDULE FOR REPAIR BECAUSE THE JEEP DEALERSHIP SAID THEY CANNOT GET THE PART AND BLAMES JEEP (FCA). FCA BLAMES THE DEALERSHIP. THE SECOND RECALL WAS FOR THE DASH PAD PEELING UP, WHICH REQUIRES A NEW DASH PAD. AGAIN I'VE BEEN TRYING TO SCHEDULE THIS FOR 1 1/2 YEARS AND AGAIN THE DEALERSHIP BLAMES FCA AND FCA SAYS THE DEALERSHIP ISN'T ORDERING CORRECTLY AND FCA HAS RECENTLY TOLD ME THAT "SOMEONE" AT JEEP HAS BEEN CANCELLING THE ORDERS SUBMITTED WITHOUT EXPLANATION. THE FUEL PUMP RELAY IS A SAFETY RECALL GOING ON FOR THE PAST 1+ YEARS. THE REPLACEMENT DASH PAD HAS PREVENTED ME FROM TRADING IN OR SELLING MY VEHICLE BECAUSE THE PROBLEM HAS NEGATIVELY IMPACTED THE VALUE OF THE VEHICLE.