NHTSA Complaint #11416153 — 2021 KIA TELLURIDE

DRIVER'S SIDE WINDOW REMAINED STUCK OPEN ABOUT 1 INCH WHEN DRIVER ROLLED DOWN WINDOW WITH SLIGHT TAP ON WINDOW SWITCH DRIVING MOTION AT HIGHWAY SPEEDS. WINDOW WOULD NOT GO UP OR DOWN WHILE IN MOTION WHEN USING SWITCH TO OPEN OR CLOSE WINDOW EVEN AFTER COMING TO COMPLETE STOP (ON SHOULDER OF ROAD) AND SHUTTING DOWN VEHICLE. WAS ABLE TO FIX WHEN PUTTING VEHICLE IN ACCESSORY MODE (NOT RUNNING OR IN MOTION) AND PLACE HANDS GENTLY ON BOTH SIDES OF WINDOW TO GENTLY MOVE UP TO HIGHEST ALLOWED POSITION THEN CLOSE WINDOW WITH SWITCH. THIS FIXED THE PROBLEM AND WINDOW SWITCH OPERATED AS USUAL. VEHICLE MILEAGE WAS AROUND 3,100. WE BELIEVE THE CAUSE IS A SAFETY SENSOR IN THE WINDOW SWITCH COMPONENT THAT DETECTS OBSTRUCTION IN WINDOW WHICH STOPS WINDOW FROM OPERATING. READ OTHER FORUMS THAT STATED WINDOW GOT STUCK OPEN AT HIGHWAY SPEEDS AND WOULD NOT MOVE. THEIR FIX WAS TO OPEN SUN ROOF AND THEN SHUT DRIVERS SIDE WINDOW. THIS DID NOT WORK FOR US. HTTPS://TELLURIDEFORUM.ORG/THREADS/LESS-THAN-40-MILES-AND-THE-WINDOW-IS-BROKEN.912/ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).