NHTSA Complaint #11415937 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS TAKEN TO KIA TASCA (1660 HARTFORD AVE, JOHNSTON, RI 02919) AND THE KNOCK SENSOR DETECTION SYSTEM SOFTWARE WAS UPDATED AS PART OF THE REPAIR. THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE RADIO AMPLIFIER WAS DAMAGED AND THERE WAS AN ELECTRICAL SHORT, WHICH CAUSED THE PASSENGER'S SIDE FRONT AND REAR EXTERIOR LIGHTING TO REMAIN ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TWO INPUT CONTROL PINS ON THE SWITCHES WERE BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT THE REGIONAL PARTS MANAGER WOULD BE CONTACTED HOWEVER, THE MANUFACTURER HAD NOT YET NOTIFIED THE CONTACT OF ANY ACTION BEING TAKEN. THE FAILURE MILEAGE WAS 93,000.