NHTSA Complaint #11415724 — 2021 GMC YUKON

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11415724
Vehicle	2021 GMC YUKON
Component	VISIBILITY/WIPER
Date of Incident	May 8, 2021
Date Filed	May 9, 2021
Mileage	5,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

DRIVING DOWN AN INTERSTATE ON A CLEAR SUNNY DAY 70 DEGREES. THERE WERE NO VEHICLES NEARBY OR AN OVERPASS. IT WAS ME, MY HUSBAND AND OUR DOG IN THE VEHICLE. OUT OF NOWHERE WE HEARD A LARGE BANG AND I NOTICED THE SUNROOF WAS SHATTERED. IT TOOK ALL MY HUSBAND ALL HE COULD TO FROM WRECKING. THANKFULLY I THOUGHT TO CLOSE THE SUNROOF SHADE SO MORE GLASS WOULDN'T LAND IN THE VEHICLE. THERE WERE SHARDS 9F GLASS EVERYWHERE. WE PURCHASE OUR 2021 YUKON 3 MONTHS AGO. SO WE WERE IN A NEW VEHICLE WITH APPROXIMATELY 5K MILES. VERY SCARY AND I WAS STILL SHAKING ONCE WE WERE ABLE TO EXIT THE INTERSTATE. THE SAFETY GUIDELINES FOR PANORAMIC SUNROOF NEED TO BE UPDATED! I HAD NO IDEA THIS WAS AN ISSUE.

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