NHTSA Complaint #11415627 — 2020 FORD F-150 SEATS

Complaint Details

ODI Number	11415627
Vehicle	2020 FORD F-150
Component	SEATS
Date of Incident	May 5, 2021
Date Filed	May 8, 2021
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY HAULER VEHICLE MANY MONTHS AGO. AT THE IMPACT OF SMALL POTHOLE THE SEAT DROPPED ABOUT 3 INCHES, I HAD TO PULL UP WITH MY ARMS ON STEERING WHEEL TO SEE OUT WINDSHIELD TO MAKE IT TO SHOULDER. I PILED COATS UNDER ME TO MAKE IT HOME. MY HUSBAND AND I FOUND BROKEN PLASTIC UNDER SEAT? I WEIGH 105 LBS AND MY HUSBAND WEIGHS 205 LBS. I FIND IT HARD TO BELIEVE THE SEAT IN A 50,000 DOLLAR TRUCK WOULD BE MADE OF CHEAP PLASTIC AND FAIL THAT EASY. REPAIR SHOP ADVISED THIS IS COMMON IN NEW FORD TRUCKS. VERY UNSAFE!

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