NHTSA Complaint #11415562 — 2017 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11415562
Vehicle	2017 TESLA MODEL X
Component	STEERING
Date of Incident	March 10, 2021
Date Filed	May 7, 2021
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED THAT AT START-UP, THE STEERING WHEEL FAILED TO OPERATE AS NEEDED CAUSING THE VEHICLE TO BE DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TESLA (530 N STATE RT 17, PARAMUS, NJ 07652, (201) 225-2544) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE U-JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

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