NHTSA Complaint #11415547 — 2020 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11415547 |
| Vehicle | 2020 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
BOTH REAR TIRES ARE SEVERELY WORN ON THE INSIDE SHOULDER/TREAD AFTER ONLY ONE YEAR. THE DRIVER/OWNER CANNOT INSPECT THE REAR TIRES BECAUSE VISIBILITY IS SEVERELY LIMITED. IN MY CASE, I HAD A NAIL IN THE TIRE. THE TIRE STORE REMOVED THE TIRE AND NOTED THE TIRE WAS WORN DOWN TO THE CORD AT THE EXTREME MOST TREAD ON THE INSIDE OF THE TIRE. ALSO, THESE TIRES CANNOT BE ROTATED SINCE THE FRONT TIRES ARE A DIFFERENT WIDTH (275 REAR VS. 265 FRONT). TESLA INDICATED THAT THERE WAS NO ADJUSTMENT TO THE REAR WHEEL CAMBER FOR THE MODEL X. WHILE AT THE TESLA STORE IN ETONVILLE, FL ANOTHER CUSTOMER WAS AT THE STORE WITH THE SAME PROBLEM. HIS TIRES HAD 15,000 MILES ON THEM AND YOU COULD EASILY SEE THE EXPOSED RADIAL BELT OF THE TIRE. IN MY CASE, THE TIRES HAD 11,000 MILES ON THEM. SAFETY ISSUE: IF THE OWNER/DRIVER IS NOT AWARE OF THE PROBLEM AND CANNOT INSPECT THE TIRE IT CAN RESORT IN A CATASTROPHIC FAILURE EVENT LEADING TO AN ACCIDENT.
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