NHTSA Complaint #11415490 — 2019 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11415490 |
| Vehicle | 2019 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE CAR REPEATEDLY DRAINS THE BATTERY FOR NO OBVIOUS REASON, LEAVING US STRANDED WITH A VEHICLE THAT CANNOT EVEN BE JUMPED TO START. THE BATTERY IS SO DEAD I CAN'T EVEN GET THE DOORS OPEN. IT HAS STRANDED ME AT HOME, AND VARIOUS TIMES WHEN I'VE BEEN OUT DOING ERRANDS. IT'S A SAFETY ISSUE WHEN YOU'RE A SINGLE WOMAN STRANDED SOMEWHERE IN THE DARK. I'VE HAD TO CALL SUBARU SERVICE TO JUMP THE CAR ONCE, HAVE JUMPED IT THREE TIMES MYSELF AT HOME, ONCE AT THE GROCERY STORE, AND HAVE HAD TO PLACE A TOTALLY DEAD BATTERY ON THE CHARGER AT HOME SIX TIMES. IT WAS ALREADY TAKEN IN FOR REPAIR TWICE TO THE DEALER IN SAN LUIS OBISPO, CA,AND THEY "FOUND NOTHING WRONG". BUT, NOW IT'S COMPLETELY AND UTTERLY DEAD IN MY DRIVEWAY AGAIN, AFTER JUST DRIVING IT ON THE FREEWAY FOR TWO HOURS FOUR DAYS AGO.
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