NHTSA Complaint #11415419 — 2013 DODGE AVENGER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11415419
Vehicle	2013 DODGE AVENGER
Component	STRUCTURE:BODY
Date of Incident	April 11, 2021
Date Filed	May 6, 2021
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON APR 11,2021 I WAS DRIVING AROUND 35-40 MPH AND MY HOOD CAME FLYING UP IN FRONT OF ME. I HAVE CALL CHRYSLER AND THEY SENT OUT INSPECTOR RON MARNESE, WHO INSPECTED THE CAR AND FOUND THE SECONDARY LATCH WAS NOT WORKING. CHRYSLER HAS INFORMED ME THAT THEY WILL NOT FIX MY CAR DUE TO IT BEING OUT OF WARRANTY AND THERE IS NO RECALL. INSPECTOR HAD TOLD ME THAT HE THOUGHT THAT ENGINEERING WOULD WANT THE LATCH AND THOUGHT THIS WOULD GET REPAIRED BY THEM DUE TO THE CAR BEING IN EXCELLENT SHAPE. CHRYSLER DID NOT SEEM TO CARE THE THIS IS A SAFETY ISSUE.

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#11407491 — April 11, 2021 — DRIVING AT ABOUT 35 TO 40 MPH AND HOOD WHEN FLYING UP. I HOOD WAS NOT OPEN FOR ABOUT 6 MONTHS OR MORE WITH NO PROBLEMS.

#11217608 — June 3, 2019 — I HAVE TODAY OWNED THIS USED 2013 DODGE AVENGER AND THERE ARE 3 PROBLEMS THAT MAKE ME CRINGE. FIRST SOMEHOW THE BACK ...

#11193723 — April 3, 2019 — AS I WAS DRIVING DOWN THE STREET THE HOOD FLEW UP INTO THE WINDSHIELD. I WAS ABLE TO GET IT DOWN. ONCE PARKED, I PULL...

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