NHTSA Complaint #11415416 — 2014 FORD EXPLORER

THE ENGINE LIGHT CAME ON A GAVE A READING OF P0016, WHICH IS A CAMSHAFT POSITION SENSOR. TOOK MY EXPLORER TO FRED BEANS FORD IN MECHANICSBURG, PA. FOR INSPECTION. THEY TOLD ME THE CAM PHASERS ARE COMPUTER CONTROLLED CAMSHAFT GEARS. THE VARIABLE VALVE TIMING SYSTEM OPERATES WHEN THE ENGINE COMPUTER (PCM) SENDS OIL PRESSURE TO ONE OR THE OTHER CHAMBER OF THE PHASER VIS CAM TIMING SOLENOIDS. WHEN A CAM PHASER GOES BAD, THE VARIABLE CONTROL TIMING (VCT) SOLENOIDS WOULD BE DESTROYED, AND THE ENGINE CONTROL UNIT (ECU) WOULD NO LONGER BE ABLE TO CONTROL THE PHASERS, WHEN THIS HAPPENS, THE ENGINES TIMING WOULD BE AFFECTED. THE CHECK ENGINE CODE WAS HARD STORED IN THE VEHICLE WHICH RESULTED IN A FAILED EMMISSION TEST. THE RECOMMENDED REPAIRS WILL NEED TO BE DONE IN ORDER TO COMPLETE THE STATE EMMISSION TEST. THE TOTAL FOR ALL REPAIRS PLUS INSPECTION COMES TO A TOTAL OF $3,995,05 BEFORE TAX. TO ME THIS SHOULD BE A RECALL BECAUSE MY EXPLORER IS RUNNING GREAT. THE VEHICLE HAS ON 80,000 MILES ON IT AND OIL HAS BEEN CHANGED EVERY 6-7 THOUSAND MILES. I UNDERSTAND THE F-150 HAS A SIMILAR PROBLEM AND QUALIFIES FOR A RECALL WITH THE SAME BASIC ENGINE. TO ME, THIS IS RIDICULOUS. NOBODY WOULD BUY A FORD KNOWING THEY HAD TO DUMP $4000 INTO AT 80,000 MILES. LIKE I SAID MY VEHICLE IS RUNNING GREAT AND TO BE HIT WITH SUCH A REPAIR PRICE TAG IS VERY CONCERNING!! DON'T WANT TO SAY THIS IS A SCAM, BUT THIS SHOULD BE LOOKED INTO. I COULD DEAL WITH THE PRICE IF MY VEHICLE WAS RUNNING BAD. APPRECIATE ANY HELP ,