NHTSA Complaint #11415326 — 2012 FORD F-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11415326
Vehicle 2012 FORD F-350
Component ENGINE
Date of Incident
Date Filed
Mileage 210,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I WAS 300 MILES FROM HOME FOR WORK FOR A WEEK. ON DAY 1, WHILE DRIVING ON A RESIDENTIAL STREET, I SUDDENLY GOT A MESSAGE ON THE DASH THAT STATED "STOP SAFELY NOW". SECONDS LATER, AS I WAS PULLING OVER BY THE CURB, THE TRUCK SHUT ITSELF DOWN AND WOULD NOT START BACK UP. I HAD TO RENT A VEHICLE (BEING AWAY FROM HOME). ON DAY 3, I TRIED AGAIN AND IT STARTED. I DROVE IT A BLOCK AWAY TO THE PLACE I WAS STAYING. ENTERING THE PARKING LOT, I GOT THE MESSAGE AND IT SHUT DOWN AGAIN JUST AS FAST. AT THIS POINT I HAD TO ARRANGE TRANSPORT OF MY TRUCK BACK HOME. $650 AND 3 DAYS LATER, I FINALLY GOT IT HOME. STARTED IT, RAN FOR A FEW MINUTES PARKED SO TRIED TO DRIVE IT. MADE IT ABOUT 1000 FEET WHEN IT SHUT DOWN AGAIN AND LEFT ME STRANDED ON THE HIGHWAY. EACH TIME IT SHUT ITSELF DOWN, I HAD TO WAIT A MINIMUM OF 1 HOUR BEFORE IT WOULD RESTART. AFTER RESEARCHING, IT SEEMS THAT MY EGT13 SENSOR HAS GONE BAD AND HAS TO BE REPLACED. HAD IT SHUT DOWN WHILE I WAS ON THE INTERSTATE, THE RESULTS OF THIS COULD HAVE BEEN A WHOLE LOT WORSE THAN THE EXPENSE OF A RENTAL AND TRANSPORT. MY RESEARCH BROUGHT TO LIGHT THAT THIS SEEMS TO BE AN ONGOING PROBLEM WITH FORDS THAT NEEDS TO BE ADDRESSED AND

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