NHTSA Complaint #11415253 — 2005 DODGE SPRINTER 2500

TL* THE CONTACT OWNS A 2005 DODGE SPRINTER. THE CONTACT STATED THAT BOTH HEADLIGHT BULBS HAD FAILED UPON ACTIVATION. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO REPLACE THE HEADLIGHTS. THE CONTACT STATED THAT SOON AFTER THE INITIAL REPLACEMENT, THE HEADLIGHTS FAILED YET AGAIN. THE CONTACT THEN DECIDED TO REPLACE THE HEADLIGHTS HIMSELF AND DISCOVERED BURNT WIRING IN BOTH HEADLIGHT MANIFOLDS WHICH HE LINKED TO THE REPEATED FAILURE. AFTER THE CONTACT REPLACED BOTH HEADLIGHTS, THE CONTACT STATED THAT THE PASSENGER HEADLIGHT HAD FAILED YET AGAIN. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE WHERE THEY INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.