NHTSA Complaint #11415139 — 2012 KIA OPTIMA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND STALLED WITH THE BATTERY AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED SHE SHIFTED TO NEUTRAL AND PUSHED THE VEHICLE INTO HER DRIVEWAY. THE VEHICLE WAS TOWED TO QUALITY KIA OF GREENWOOD (1706 MONTAGUE AVE EXT, GREENWOOD, SC 29649, (864) 223-2542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.