NHTSA Complaint #11415042 — 2019 SUBARU IMPREZA

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11415042
Vehicle	2019 SUBARU IMPREZA
Component	VISIBILITY:WINDSHIELD
Date of Incident	September 2, 2020
Date Filed	May 3, 2021
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 65 MPH, A ROCK STRUCK AND CRACKED THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE CRACK HAD EXPANDED ACROSS THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO CAPITOL SUBARU SERVICE CENTER (920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 723-1200) WHO INSPECTED AND THEN REPAIRED THE VEHICLE. THE CONTACT STATED THAT A MONTH LATER THE WINDSHIELD WAS CRACKED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

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