NHTSA Complaint #11414986 — 2021 TOYOTA VENZA HYBRID

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11414986
Vehicle	2021 TOYOTA VENZA HYBRID
Component	EXTERIOR LIGHTING
Date of Incident	May 1, 2021
Date Filed	May 3, 2021
Mileage	40 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

JUST PURCHASED NEW 2021 TOYOTA VENZA HYBRID. WITH LOW BEAM HEADLIGHTS ON, HAVE BLACK "SHADOWS" IN TOP PORTION OF ILLUMINATED FIELD ON BOTH SIDES. VERY DISTRACTING ESP. ON DARK, CURVY ROAD. THESE SHADOWS DO NOT APPEAR WITH HIGH BEAMS ON...NOTHING ON HEADLIGHT LENS TO CAUSE THESE BLACK AREAS. LOW BEAM SHADOWS APPARENT WHEN VEHICLE IS STATIONARY AS WELL AS MOVING. PREVIOUSLY HAD A 2019 TOYOTA RAV4 HYBRID WITHOUT THIS ISSUE.

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