NHTSA Complaint #11414751 — 2014 MERCEDES-BENZ CLA250 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11414751
Vehicle	2014 MERCEDES-BENZ CLA250
Component	ELECTRICAL SYSTEM
Date of Incident	April 30, 2021
Date Filed	May 1, 2021
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING THE OTHER DAY I OPENED THE SUNROOF WHEN IT SUDDENLY MADE A STRANGE SOUND AND STOPPED. WHEN I TRIED TO CLOSE IT I NOTICED THAT THE LEFT SIDE WAS RAISED BUT THE RIGHT SIDE WAS DOWN. IT MADE A WHIRRING SOUND AND MOVED A LITTLE BUT REFUSED TO CLOSE. WHEN I GOT HOME AND LOOKED AT IT IT LOOKS LIKE THE WINDSCREEN HAS COME LOOSE AND LOOKS LIKE IT WAS PUSHED FORWARD AND BROKEN BY THE LINKAGE THAT MAKES THE ROOF GO UP. IT LOOKS LIKE THE LINKAGE IS BENDING FORWARD WHEN I SUSPECT IT SHOULD BEND BACKWARDS. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN 2016. SOMETIMES IT OPENED AND WHILE DRIVING I'M AFRAID IT MIGHT BLOW OUT INTO THE HIGH WAY. CAUSING AN ACCIDENT

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