NHTSA Complaint #11414645 — 2012 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11414645
Vehicle	2012 GMC TERRAIN
Component	ENGINE
Date of Incident	April 11, 2021
Date Filed	April 30, 2021
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY HUSBAND STARTED THE TERRAIN, BACKED OUT OF GARAGE & IT DIED. IT STARTED AGAIN THEN. HE WAS DRIVING IT 10 MILES FROM OUR HOME & WHEN DRIVING ON HIGHWAY IN THE COUNTRY, THE CAR WOULD NOT ACCELERATE OVER 20 MPH EVEN AS HE PRESSED DOWN THE ACCELERATOR. WHEN HE REACHED HIS DESTINATION. HE SHUT OFF THE CAR & TRIED TO RESTART IT TO MOVE IT & IT STARTED. COUPLE DAYS LATER, IT STARTED TO MOVE IN GARAGE HOWEVER WHEN WANTING TO REMOVE IT FROM GARAGE, THE CAR WOULD NOT START. HASN'T SINCE. I WAS CKG OIL PERIODICALLY & WHEN NEEDED SO THERE WAS STILL OIL IN IT. TOWED IT TO DEALER & TOLD US THE TIMING CHAIN WAS BAD. SAME AS WHAT GMC & CHEVY 2011 & 2012 CARS ARE DEALING WITH. BAD OIL CONSUMPTION. GMC NOR OUR DEALERSHIP WHO SOLD US THIS CAR 2 YEARS AGO WILL BACK THEIR PRODUCT. THEY SHOULDN'T HAVE SOLD IS THIS CAR IN THE FIRST PLACE SINCE THERE WAS ALREADY A LAW SUIT AGAINST CHEVROLET & GMC FOR THIS PROBLEM. I STILL OWE MONEY ON THIS CAR & NO ONE WILL HELP WITH THIS DILEMMA.

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