NHTSA Complaint #11414456 — 2016 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11414456
Vehicle	2016 CHEVROLET VOLT
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2019
Date Filed	April 29, 2021
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN I PUT THE CAR IN PARK AND TRY TO TURN IT OFF, I FREQUENTLY GET AN ERROR ON THE GAUGE DISPLAY THAT SAYS "ACTION REQUIRED, SHIFT TO PARK." THIS IS VERY FRUSTRATING. WHEN THIS ERROR HAPPENS, I'M UNABLE TO POWER OFF THE CAR OR LOCK THE DOORS. I TURN THE CAR BACK ON, JIGGLE THE SHIFTER OR MOVE IT INTO DRIVE AND BACK TO PARK, AND THEN TRY TURNING THE CAR OFF AGAIN. SOMETIMES I HAVE TO GO THROUGH THIS PROCESS 5 OR MORE TIMES BEFORE THE CAR WILL POWER DOWN. THIS ERROR HAPPENS ABOUT HALF THE TIME THAT I USE MY CAR, WHICH MAKES IT A DAILY PROBLEM. I BOUGHT THE CAR USED IN OCT 2019, AND THE PREVIOUS OWNER ALSO HAD THE PROBLEM BUT I DON'T KNOW WHEN IT STARTED FOR HIM.

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