NHTSA Complaint #11414319 — 2012 CHEVROLET MALIBU

I BROUGHT MY VEHICLE INTO A CHEVROLET CENTER NEAR ME TO HAVE A 'MANUFACTURERS WARRANTY FIX' DONE TO MY VEHICLE ON 04/17/2021, AS THE POWER STEERING HAD FAILED AND I WAS ABLE TO GET THIS FIXED FOR FREE. WHEN I TURNED MY VEHICLE ON AND NOTICED THE POWER STEERING NOTIFICATION ON MY DASH, I TRIED TO BACK MY CAR OUT OF WHERE I WAS PARKED AND MOVE MY WHEEL, BUT COULD NOT MOVE THE WHEEL. WHEN THE PART WAS REPLACED, I WAS TOLD THAT THERE WERE STILL SENSORS ON MY DASH INDICATING THAT I NEEDED THE ESC AND STABILITY TRACTION CONTROL SERVICED FOR MY CAR. ACCORDING TO THE CHEVROLET DEALERSHIP, THIS HAD 'NOTHING TO DO WITH THE SPECIAL POLICY FIX' AND NOT SOMETHING THEY WOULD BE FIXING FOR ME. AFTER CHECKING THE NHTSA.GOV FOR ANY RECALLS ON MY 2012 CHEVY MALIBU, I FOUND ONE FROM MAY 2014 THAT DESCRIBED EXACTLY THE PROBLEM I WAS HAVING WITH MY VEHICLE: LOSS OF VEHICLE STABILITY TRACTION CONTROL, CRUISE CONTROL AND RANDOM ILLUMINATION OF BRAKE LIGHTS. I CONTACTED CHEVY ONCE AGAIN ABOUT THIS RECALL, TO WHICH THEY SAID THERE 'WAS NO RECALL FOR THE VEHICLE, AND IF THERE WAS IT WAS ALREADY FIXED'. NOT ONLY WAS THIS COMPLETELY UNPROFESSIONAL AND LACKING CONCERN OF SAFETY FOR MY CHILD AND I, I DO NOT KNOW WHERE TO TURN TO FOR THIS TO BE REMEDIED. ATTACHED IS THE TICKET FOR THE INITIAL FIX I HAD DONE.