NHTSA Complaint #11414282 — 2019 RAM 1500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE LOSS POWER STEERING ASSIST AND WAS DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED AN UNKNOWN RECALL AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 37,890.