NHTSA Complaint #11414261 — 2013 MERCEDES-BENZ C250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11414261
Vehicle	2013 MERCEDES-BENZ C250
Component	STEERING
Date of Incident	May 3, 2020
Date Filed	April 28, 2021
Mileage	74,156 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE PULLING INTO GARAGE, THE STEERING WHEEL LOCKED IN PLACE AND WOULD NOT TURN. THE DEALER DIAGNOSED A FAULTY ESL (ELECTRONIC STEERING LOCK), THE REPAIR WAS COMPLETED AT A COST TO ME OF $1,140.70. MERCEDES BENZ USA REFUSED TO REIMBURSE.

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