NHTSA Complaint #11414137 — 2014 BMW 328D

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11414137
Vehicle 2014 BMW 328D
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 109,621 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE TWO ISSUES WITH MY 2014 BMW 328D. FIRST, ON SEVERAL OCCASIONS WHILE BACKING UP INTO MY DRIVEWAY ON REVERSE THE TRANSMISSION SHIFTS UNEXPECTEDLY INTO NEUTRAL. I HAVE TO PUT IT INTO "D" AND DRIVE THE CAR FORWARD BEFORE THE TRANSMISSION ENGAGES AGAIN INTO REVERSE. THE PROBLEM IS INTERMITTENT AND OCCURS ABOUT ONCE A MONTH AND ONLY WHILE PUTTING THE GEAR IN REVERSE. THE SECOND ISSUE IS THAT MY VEHICLE RECENTLY FAILED THE CA EMISSIONS TEST. ON 11/23/2021 I TOOK THE VEHICLE TO BMW OF EL CAJON FOR AN INSPECTION. THE DEALER DIAGNOSED A PROBLEM WITH THE 4 DIESEL INJECTORS AS FAULTY AND ISSUED A REPAIR ESTIMATE. AFTER ONLINE RESEARCH ON YOUR SITE NHTSA.GOV, I FOUND THAT BMW HAD ISSUED A LIMITED EXTENDED WARRANTY OF 10 YEARS OR 120K MILES FOR THE DIESEL INJECTORS BUT ONLY FOR MODEL YEARS 2015-2016, OR PRODUCTION DATE OF 7/2014 TO 6/2016. MY VEHICLE WAS PRODUCED ON 08/2013. I AM ASKING THE NHTSA TO PLEASE INVESTIGATE WHY MY VEHICLE'S MODEL YEAR/PRODUCTION DATE WAS NOT INCLUDED IN THE LIMITED WARRANTY EXTENSION CONSIDERING THAT IS THE SAME PRODUCTION MODEL (F30), AND ENGINE (N47T) AS THOSE COVERED IN THE EXTENDED WARRANTY, AND IS HAVING THE SAME DIESEL INJECTORS PROBLEM. FOR REFERENCE BMW'S SIB IS 01 09 19 ISSUED ON 10-11-2019.

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