NHTSA Complaint #11414135 — 2011 JEEP PATRIOT

TL*THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT SOON AFTER EXITING HIS DRIVEWAY, THE DRIVER'S SIDE REAR TIRE EXPERIENCED A BLOWOUT. THE CONTACT DROVE THE VEHICLE BACK TO THE DRIVEWAY TO INSPECT THE VEHICLE. UPON INSPECTION, HE BECAME AWARE THAT THE REAR CROSSMEMBER WAS RUSTED AND WAS DETACHING FROM THE VEHICLE. THE CONTACT CALLED EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS ALSO INFORMED THAT THE MANUFACTURER HAD EXTENDED THE WARRANTY ON THE VEHICLE FOR THE FAILURE HOWEVER, THE WARRANTY HAD ALREADY EXPIRED. THE FAILURE MILEAGE WAS 135,570.