NHTSA Complaint #11413984 — 2019 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11413984
Vehicle 2019 VOLKSWAGEN ATLAS
Component ENGINE
Date of Incident
Date Filed
Mileage 11,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

PURCHASED MY CAR IN MAY OF 2019 IN JAN/FEB WHILE DRIVING COOLANT LIGHT CAME ON ' VERIFIED COOLANT WAS LOW ONCE VEHICLE WAS ABLE TO COOL DOWN TOOK IT TO THE DEALER THEY SAID IT EVAPORATED AND THERE IS NOTHING WRONG FAST FORWARD TO APRIL OF 2021 COOLANT LIGHT CAME ON AGAIN WHILE DRIVING, VEHICLE HAD ROUGHLY 11,500 MILES. COOLANT WAS AGAIN LOW BUT THE LIGHT CAME OFF BY ITSELF. TOOK IT ONE DEALER SAID IT PROBABLY EVAPORATED AND THEY REFILLED IT, TAKING IT TO ANOTHER BUT THEY ALREADY INDICATED IT IS PROBABLY JUST EVAPORATING. IT IS A CLOSED SYSTEM IT IS EVAPORATING BUT WHERE ... TRIED TO EXPLAIN THIS TO THEM THEY TOLD ME NOT TO BELIEVE MANY OTHER ONLINE FORUMS AND THAT MY CAR IS PROBABLY FINE. EXCEPT IT IS NOT FINE IT IS BRAND NEW CAR LEAKING COOLANT ....

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