NHTSA Complaint #11413742 — 2017 TOYOTA HIGHLANDER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11413742 |
| Vehicle | 2017 TOYOTA HIGHLANDER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
FIVE DIFFERENT TIMES FAILURE TO START THE ENGINE AND BATTERY APPEARS DRAINED WITH APPROX. 30K MILES. EACH TIME THE VEHICLE WAS STATIONARY AND EITHER IN MY GARAGE OR PARKED. JUMPER CABLES USED TO START THE CAR DID THE JOB THE FIRST TWO TIMES, THEN A POWERFUL PORTABLE BATTERY JUMPER WAS NEEDED THE NEXT TWO TIMES AND THE BATTERY WAS REPLACED BY AAA - TOLD ME THE OE BATTERY FAILED (NOT UNDER WARRANTY, SO IT COST ME OUT OF POCKET. NOW, THE 5TH TIME I AM WAITING FOR AAA AGAIN. THEIR BATTERY IS STILL UNDER FREE REPLACEMENT WARRANTY. THIS IS VERY POOR PERFORMANCE FOR A (I BOUGHT NEW) CAR THAT HAS JUST OVER 35K MILES AND LESS THAN 39 MONTHS OLD. ALSO, SEEING ALL THE ELECTRICAL PROBLEMS AND A RECALL FOR THE 2020 SAME MODEL, LEADS ME TO BELIEVE TOYOTA IS NOT AS RELIABLE AS THEY ONCE WERE.
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