NHTSA Complaint #11413633 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11413633
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	April 23, 2021
Date Filed	April 24, 2021
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

FORD RECALL OF POWER STEERING RESET THE COMPUTER. POWER STEERING STILL FAILED REQUIRING THE SENSOR THAT WAS NOT REPLACED TO BE REPLACED. THE PROBLEM PRESENTED WITH THE SAME ERROR CODES AND SYMPTOMS THAT CAUSED THE RECALL. FORD SAID THAT THE RECALL WAS ALREADY COMPLETED. AT THE TIME THEY FLASHED THE MEMORY ON THE DEVICE INSTEAD OF REPLACING.

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